FAQS

Official quotes and invoices are exchanged via email or text. Please review our pricing on our Balloon Services page. Click here to submit a booking request to receive a quote via email or text.

Orders should be placed as early as possible. Event set up dates and times are first come, first served and book up fast.

To reserve your event date payment can be made in full or a 50% deposit is required at the time of booking. The 50% deposit is only refundable within 48 hours after booking. After the 48 hours expire, the deposit is non-refundable but can be held for a future event.

If a cancellation occurs after the 48 hour deposit expiration no money will be refunded.  Funds paid can be held for a future date. 

Customers may pay with credit/debit card, zelle, venmo, check (made to the order of Big Balloons Co.) or ACH.

Yes! All orders are delivered and there is a delivery fee. The delivery fee is based on delivery location & time of day.

If a cancellation occurs after the 48 hour deposit expiration no money will be refunded.  Funds paid can be held for a future date.